Our customers have spoken: We are once again among the best B2B companies in terms of customer focus – as recognized by "TOP SERVICE Deutschland". We are delighted to have made it into the top 10 again this year, coming in at number 7 in the B2B ranking!
Julia Bindrich (Managing Director of ICU Business Consulting GmbH) and Jannik Heckenhahn (Head of Global Talent Strategy) were honored to accept the award in person at yesterday's gala in Cologne.
What does this award mean for ICUnet.Group?
It is both confirmation and motivation – because it is a mirror that shows us where we stand – and where we can still improve.
“If you don't measure yourself against others, you don't know where you stand.” – "TOP SERVICE Deutschland" awards companies with excellent customer focus.
The scientifically supported evaluation model is based not only on a management assessment, but also on a comprehensive and independent customer survey.
Offering our customers an ever-better experience is part of our commitment to excellence. We know that, especially in the face of complex challenges such as the shortage of skilled workers, proximity, flexibility and individual solutions are more important than ever.
A big thank you to our customers for the trust they have placed in us – and to all our employees: This award is also a reflection of your commitment, your expertise, and your daily dedication.
We would like to congratulate all the other companies in the Top 10 and Excellence Group!
Next event: On May 22, we are joining forces with "TOP SERVICE Deutschland" to host a business breakfast at our branch in Cologne!
Under the motto “No top talent, no top service!”, you can look forward to exciting insights from Jannik Heckenhahn and Christian Roeb.
We look forward to receiving your registration at the following link.