Was passiert, wenn die orangene Komponente - das Menschliche & Empathische - auf die blaue Komponente - Technologie & Innovation - trifft?
Genau damit haben wir uns im Rahmen unseres Teamlead Meetings im Oktober beschäftigt. Im Video erfahren Sie, warum und wie wir für Sie das beste aus beiden Welten paaren: AI Self Service Technology + Concierge Excellence.
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What happens when the orange component—the human and empathetic aspect—meets the blue component—technology and innovation?
This is precisely what we discussed at our team lead meeting in October. In the video, you will learn why and how we combine the best of both worlds for you: AI self-service technology + concierge excellence.
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Orange meets blue means that the human component
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i.e., the orange ICUnet component, meets the blue
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component, the technologically innovative component
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And that benefits the customer.
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It gives us a broader perspective, broader knowledge
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Our setting is people, not technology.
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Combining the two, right now, is what makes us unique.
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Bringing together technology, AI, and self-service with
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concierge excellence is what makes us unique.
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IND is a global workforce management software that already
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provides a digital and streamlined representation of processes in global workforce management.
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Of course, new technologies, especially in the field of AI, offer enormous potential
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to make using IND as easy as possible for customers.
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They have to enter as little data as possible, and as much as possible happens automatically.
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This is particularly true of AI-supported document completion,
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document preparation, etc., but then the
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assurance that experts will still check it and can support this with their expertise.
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The great thing about using AI is that we simply gain a lot more time
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to inspire customers with a highly customized concierge service,
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because we really do have the resources here
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to take care of our customers in a much more individual way.
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So our consultants, our Global Mobility Consultants
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can simply engage in more direct communication,
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because AI takes care of everything else.
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And simply break it down to the personal situation of the person we are relocating.
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The focus is on people, and in my opinion, AI will not change that.
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The security aspect is a very central issue for us.
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In truth, that is the core of our value proposition.
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That ICUnet treats customer data the way I would want my own data to be treated.
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That we actually take away their worries and give them the security of knowing
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that they are dealing with competent people, and of course part of that competence now includes
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interpreting the data correctly.
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We promise everything from these two worlds:
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AI and concierge service.